Angela Duffy - Résumé

Professional Objective

Seeking an introductory position in the filing, clerical, training, or administative fields after three years of domestic engineering.

Temp Worker
Spherion, Inc
June 2004-August 2004

Served in several positions at Dell ranging from the manufacturing floor to filing paperwork.

Projects:

Customer Service Manager
Wal-Mart
March 2001-April 2004

Responsible for insuring that operations in the front of the store ran smoothly.

Projects:

Responsible for avoiding disruptions in cash or customer flow.
Maintained schedules for cashiers.
Supplemented computer-based learning with hands-on and demonstration-based training.
Prepared supplemental training materials for new associates.
Oversaw end-of-day recovery of front end of store.

Jewelry Sales Associate / Assistant to Personnel Manager
Montgomery Wards
September 1999-October 2000

Matched customers with desired merchandise, suggesting additional services as appropriate, in addition to a variety of other duties.

Projects:

Encouraged customers to take advantage of complimentary services ranging from warranty and jewelry repair contracts to credit applications.
Assisted in scheduling associates' hours within department.
Assisted in seasonal hiring and training of new employees.
Entrusted with retrieval and handling of new merchandise.

Sales Associate
Dillard's
Spring 1999-September 1999

Maintained customer service standards and floor appearance.

Lingerie Sales Associate / Assistant to Personnel Manager
Montgomery Wards
October 1998-Spring 1999

Assisted in seasonal hiring and new-employee training in addition to a conventional sales position.