Angela Duffy - Résumé


Contact Information:

Angela Duffy
10314 Georgian Dr
Austin, TX 78753

Phone: 512 833 8108 (Home)
Phone: 512 423 5504 (Cell)
Email: angela@dyfis.net


Professional Objective:

    Seeking an introductory position in the filing, clerical, training,
    or administative fields after three years of domestic engineering.
    

Employment History:

    Temp Worker
    Spherion, Inc
    June 2004-August 2004
    
    Served in several positions at Dell ranging from the manufacturing
    floor to filing paperwork.
    
    Projects:
    * Processed 70 days' worth of paperwork for 2 facilities within a
      2-week period.
    * Served in boxing for 45 days.
    * Nominated for build training due to punctuality.
    
    
    Customer Service Manager
    Wal-Mart
    March 2001-April 2004
    
    Responsible for insuring that operations in the front of the store
    ran smoothly.
    
    Projects:
    * Responsible for avoiding disruptions in cash or customer flow.
    * Maintained schedules for cashiers.
    * Supplemented computer-based learning with hands-on and
      demonstration-based training.
    * Prepared supplemental training materials for new associates.
    * Oversaw end-of-day recovery of front end of store.
    
    
    Jewelry Sales Associate / Assistant to Personnel Manager
    Montgomery Wards
    September 1999-October 2000
    
    Matched customers with desired merchandise, suggesting additional
    services as appropriate, in addition to a variety of other duties.
    
    Projects:
    * Encouraged customers to take advantage of complimentary services
      ranging from warranty and jewelry repair contracts to credit
      applications.
    * Assisted in scheduling associates' hours within department.
    * Assisted in seasonal hiring and training of new employees.
    * Entrusted with retrieval and handling of new merchandise.
    
    
    Sales Associate
    Dillard's
    Spring 1999-September 1999
    
    Maintained customer service standards and floor appearance.
    
    
    Lingerie Sales Associate / Assistant to Personnel Manager
    Montgomery Wards
    October 1998-Spring 1999
    
    Assisted in seasonal hiring and new-employee training in addition to
    a conventional sales position.